Refunds Policy
Prescription products cannot be returned for reuse or resale, and all sales are final. Here is what to do if something went wrong.
Unfortunately, we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at support@withelara.com or +1 (321) 486-8288.
If you receive a medical consultation, medical consult fees are not subject to or eligible for a refund.
For information about delivery times, tracking, and damaged shipments, see our Shipping Policy.